How to Write a Job Description: Delivery Driver
Although it’s easier than ever to use a third-party delivery service, sometimes it makes a lot more sense to hire an in-house delivery driver.
This is especially true if your business needs to deliver outsized or unusual goods to customers’ premises, such as furniture, building materials, or hazardous chemicals. Such deliveries are expensive to make via third-party delivery – so if you need to make regular deliveries, hiring your own driver and vehicle will work out to be much cheaper.
What’s more, you can also make your drivers part of your company’s customer experience. You can train them on how you want things done, as well as have more control over service quality.
What Your Job Description Should Include
At the very least, your job description should include:
- Your company name
- Office location
- Job title
- Working hours
- Qualifications or previous experience (if applicable)
- Roles and responsibilities
- Compensation
Delivery drivers are no longer just to go from point A to point B; they need to take into consideration the customer as well. For this, you will also need to ensure they are trained in material handling, regulatory requirements, and some level of customer service.
Like sales associates and customer service agents, delivery drivers also interact with customers directly. Hence, they can be considered the public face of your company as well. Having well trained drivers who drive properly and do excellent work reflects favourably on your business.
Sample Delivery Driver Job Description
This is a delivery driver ad for a fictional furniture company, Acme Inc. The requirements will be for someone who can handle heavy loads and be able to lift on a regular basis. Otherwise, feel free to copy and paste it for your own use!
Acme Inc is looking for a competent, responsible Delivery Driver to deliver furniture to our customers’ homes. You will need to be comfortable behind the wheel for long hours, as well as treating customers professionally and with respect.
About the Job
- Primary location: Kuala Lumpur, Malaysia.
- Working days: Monday–Saturday (full-time with overtime available)
Your Responsibilities
- Deliver furniture to different addresses on a timely schedule.
- Comply with all traffic laws and safety regulations.
- Work with an assistant to load and unload furniture.
- Adhere to safe work practices and heavy lifting techniques.
- Inspect, maintain, and operate the delivery vehicle.
- Ensure delivery vehicle is clean and presentable at all times.
- Complete daily logs and reports.
- Represent the company professionally when dealing with customers.
Requirements
- 1+ years experience as a delivery driver.
- Possess valid Goods Driving Licence (GDL).
- Ability to drive a delivery truck in a variety of weather and traffic conditions.
- Excellent organizational and time management skills.
- Good driving record.
- SPM required.
About the Company
Acme Inc is Malaysia’s favourite furniture company that has been in operation since 1988. We carry a selection of stylish furniture for your home and office.
Our team is results-oriented and customer-focused – but above all, we believe in giving you a one-stop centre for your home furnishing needs.
Learn how BrioHR can simplify HR for your business by getting a free demo here.
Although it’s easier than ever to use a third-party delivery service, sometimes it makes a lot more sense to hire an in-house delivery driver.
This is especially true if your business needs to deliver outsized or unusual goods to customers’ premises, such as furniture, building materials, or hazardous chemicals. Such deliveries are expensive to make via third-party delivery – so if you need to make regular deliveries, hiring your own driver and vehicle will work out to be much cheaper.
What’s more, you can also make your drivers part of your company’s customer experience. You can train them on how you want things done, as well as have more control over service quality.
What Your Job Description Should Include
At the very least, your job description should include:
- Your company name
- Office location
- Job title
- Working hours
- Qualifications or previous experience (if applicable)
- Roles and responsibilities
- Compensation
Delivery drivers are no longer just to go from point A to point B; they need to take into consideration the customer as well. For this, you will also need to ensure they are trained in material handling, regulatory requirements, and some level of customer service.
Like sales associates and customer service agents, delivery drivers also interact with customers directly. Hence, they can be considered the public face of your company as well. Having well trained drivers who drive properly and do excellent work reflects favourably on your business.
Sample Delivery Driver Job Description
This is a delivery driver ad for a fictional furniture company, Acme Inc. The requirements will be for someone who can handle heavy loads and be able to lift on a regular basis. Otherwise, feel free to copy and paste it for your own use!
Acme Inc is looking for a competent, responsible Delivery Driver to deliver furniture to our customers’ homes. You will need to be comfortable behind the wheel for long hours, as well as treating customers professionally and with respect.
About the Job
- Primary location: Kuala Lumpur, Malaysia.
- Working days: Monday–Saturday (full-time with overtime available)
Your Responsibilities
- Deliver furniture to different addresses on a timely schedule.
- Comply with all traffic laws and safety regulations.
- Work with an assistant to load and unload furniture.
- Adhere to safe work practices and heavy lifting techniques.
- Inspect, maintain, and operate the delivery vehicle.
- Ensure delivery vehicle is clean and presentable at all times.
- Complete daily logs and reports.
- Represent the company professionally when dealing with customers.
Requirements
- 1+ years experience as a delivery driver.
- Possess valid Goods Driving Licence (GDL).
- Ability to drive a delivery truck in a variety of weather and traffic conditions.
- Excellent organizational and time management skills.
- Good driving record.
- SPM required.
About the Company
Acme Inc is Malaysia’s favourite furniture company that has been in operation since 1988. We carry a selection of stylish furniture for your home and office.
Our team is results-oriented and customer-focused – but above all, we believe in giving you a one-stop centre for your home furnishing needs.
Learn how BrioHR can simplify HR for your business by getting a free demo here.
