A Facilities Manager oversees the daily operations and maintenance of a building. The scope of work and maintenance will depend on the building’s usage, for example retail, offices, or residential. 

Nevertheless, their job will typically involve inspecting and repairing electrical, plumbing, or janitorial problems to keep a built environment comfortable and fit for use. In addition, they are also responsible for providing leadership and technical coaching to team members to upkeep the standards expected of the building.

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Facility location
• Job title
• Working hours
• Qualifications or previous experience (if applicable)
• Roles and responsibilities
• Compensation 

Good facilities managers need to be effective communicators, as well as be proactive and transparent, constantly thinking about prevention. In addition, they create a culture of collaboration by investing in their employees, which improves operations across the organization.

Facilities managers will work alongside security and maintenance staff, all of whom aim to ensure each employee can complete their job safely. They are normally not expected to get their hands dirty, but are instead expected to handle complaints and suggestions from the building’s occupants.

Sample Facilities Manager Job Description 

This is a facilities manager ad for a fictional property company, Acme Inc. The position is to manage an office building. Otherwise, feel free to copy and paste for your own use!

Acme Inc is looking for an experienced Facilities Manager to oversee all building-related activities. 

You will be responsible for overseeing the day-to-day maintenance for the assigned property or facility. You will also implement building procedures and performance measures and ensure that they are maintained at all times. Overall, you will be responsible for preserving the good condition of infrastructure and ensuring that facilities are safe and well functioning.

The goal is to ensure that the building is problem-free and safe, so that all visitors, tenants, and occupants are healthy and satisfied with their space.

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time, on-site).

Your Responsibilities

• Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments.
• Work together with Security and Maintenance to plan, develop and execute programmes on a continuous basis to ensure the improvement of the building.
• Inspect buildings’ structures to determine the need for repairs or renovations
• Review utilities consumption and strive to minimize costs
• Control activities like parking space allocation, waste disposal, building security etc.
• Carry out planned preventative maintenance according to schedule and budget.

Requirements

• A minimum of five years’ facilities management experience within a commercial building environment.
• Strong understanding of preventive maintenance for mechanical, ,electrical and HVAC systems.
• Strong leadership skills with the ability to engage in strategic thinking.
• Technical and problem-solving skills along with fine attention to detail and quality.
• Knowledge of project management covering renovation, building evaluation, work space design, cost and time management.
• Able to interpret blueprint drawings and sketches, and design and implement renovations and upgrades.
• Strong organisational skills with a positive mindset.
• Excellent customer service and interpersonal skills.
• Degree in Tertiary qualifications in Mechanical/Electrical/Civil Engineering, Facilities Management or other relevant qualification.

About the Company

Acme Inc is Malaysia’s leading property management company, working closely with over 100 buildings and management corporations across the country.

Our team is results-oriented and customer-focused – but above all, we believe in the values of professionalism, timeliness, and being quality-oriented in everything we do.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: Facilities Manager appeared first on BrioHR.

Customer service managers are responsible for leading a team of customer service representatives. Nevertheless, they need to listen to the needs and desires of customers first and foremost. They may be in a managerial position, but they still need to have an eye for satisfaction, as well as ensure that each customer has been given all possible attention needed. 

A good customer service manager delivers positive results through effective methods such as new techniques or improving processes in their systems.

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Qualifications or previous experience
• Roles and responsibilities
• Compensation 

While still responsible for a great customer experience, customer service managers also need to keep in mind their team-leading duties. They need to set a clear mission for the team and deploy strategies towards that mission. 

On top of that, managers also need to take ownership of customer issues and follow them through to resolution. Often, this means managers have additional authority and leeway to resolve customer complaints, while also responsible for enforcing company policy towards customers.

Sample Customer Service Manager Job Description 

This is a customer service manager ad for a fictional company, Acme Inc. Feel free to copy and paste for your own use!

Acme Inc is looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to increase customer satisfaction, increase customer loyalty and retention, as well as to manage an engaged, productive customer service team.

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time)

Your Responsibilities

• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
• Improve customer service experience, create engaged customers and facilitate organic growth.
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission.
• Develop service procedures, policies and standards.
• Keep accurate records and document customer service actions and discussions.
• Analyse statistics and compile accurate reports.
• Adhere to and manage an approved budget for customer service.
• Maintain an orderly workflow according to priorities.

Requirements

• 1+ years working experience as a Customer Service Manager, Retail Manager or Assistant Manager.
• Experience in providing customer service support, either through voice, email, or live chat.
• Proficiency in English and Bahasa Malaysia. Proficiency in Mandarin or other Chinese dialects is preferred.
• Working knowledge of customer service software (e.g. HubSpot, Freshdesk).
• Ability to think strategically and to lead.
• Strong client-facing and communication skills.
• Proven troubleshooting and multi-tasking skills.
• Customer-oriented mindset.
• BS degree in Business Administration or related field.

About the Company

Acme Inc is Malaysia’s leading software provider. With a presence in over 20 markets, we provide solutions to over 500 companies throughout Asia and beyond.

Our team is results-oriented and customer-focused – but above all, we believe in building meaningful solutions that impact the world for the better.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: Customer Service Manager appeared first on BrioHR.

Marketing is one of the most important functions of a business. It makes customers aware of your products or services, engages them, and helps them make buying decisions. Having a longer-term marketing plan also helps your business maintain demand and build a favourable reputation.

The people driving these strategies will be your marketing team. Thus, you will need to choose a team that can build customer relationships, drive product improvements, and communicate your brand’s message to the world.

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Qualifications or previous experience (if applicable)
• Roles and responsibilities
• Compensation 

A good marketing professional will be able to get prospective customers excited, while generating leads for the sales team to close. In addition, they will also need to drive creative advertising and promotion campaigns to elevate your brand presence.

The role of a marketing executive is typically an entry level position, but will play an important role in most marketing activities. Therefore, when looking for a best-fit candidate, you’ll need to take into account their qualifications, experience, and especially their professional demeanour. Marketing executives are normally back-office staff, but sometimes they may be needed in some customer-facing situations.

Above all, they will need good teamwork and good communication skills. Marketing is a cross-department exercise, and the ability to work with other colleagues is an invaluable skill.

Sample Marketing Executive Job Description 

This is a marketing executive ad for a fictional company, Acme Inc. Since Acme Inc is a B2B business, the requirements will be slightly different than for a B2C company. Otherwise, the same skill sets will apply.

Feel free to copy and paste for your own use!

Acme Inc is looking for an enthusiastic, passionate Marketing Executive to join our rapidly growing team. The person will be responsible for assisting with marketing strategies, organizing creative campaigns, and make a difference in our branding efforts.

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time)

Responsibilities

• Support the Marketing Manager in delivering effective marketing plans.

• Assist in branding initiatives to further spread the company’s branding message.

• Support existing marketing campaigns and develop new ones.
• Develop sales and marketing collaterals.
• Monitor and report the effectiveness of marketing campaigns using various metrics.

Requirements

• 1+ years of experience in marketing preferred.
• Knowledge of marketing strategies and data analysis.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of CRM software (HubSpot, Salesforce) a plus.
• Excellent communication skills with fluency in English.
• Self-starter with strong organizational abilities. 
• Fresh graduates are welcome to apply.

About the Company

Acme Inc is Malaysia’s leading software provider. With a presence in over 20 markets, we provide solutions to over 500 companies throughout Asia and beyond.

Our team is results-oriented and customer-focused – but above all, we believe in building meaningful solutions that impact the world for the better.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: Marketing Executive appeared first on BrioHR.

With IT playing an integral role in modern business, having an IT support person is critical to maintaining business productivity. IT support installs, configures, and monitors hardware and software, as well as maintaining the company’s computer systems and handling any technical issues raised by users.

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Qualifications or previous experience (if applicable)
• Roles and responsibilities
• Compensation 

An IT support person should not only be proficient in tech, he or she should also have a professional attitude in dealing with user requests. Smaller organizations might only have one IT support person, but larger organizations might have an IT support team working on user requests using a helpdesk or ticketing system.

Thus, a large part of IT support’s day-to-day tasks will be serving as the first point of contact for customers seeking technical assistance. In addition, with the advent of hybrid work, IT support should be able to troubleshoot and give assistance remotely via software like TeamViewer.

Sample IT Support Job Description 

This is an IT Support ad for a fictional company, Acme Inc. Feel free to copy and paste for your own use!

Acme Inc is looking for a helpful, dedicated IT Support person to oversee company IT systems and assets, assist with upgrades and fixes, and provide training and support when needed. The goal will be to leverage tech solutions to meet organizational needs, as well as maintain IT systems to support productivity.

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time)

Your Responsibilities

• Monitor and maintain essential IT systems, including operating systems, security tools, applications, email systems, laptops, desktops, software, and hardware.
• Handle business-critical IT tasks and system improvements.
• Plan and oversee upgrades to the IT system (e.g. upgrades, hardware/software installations).
• Install, configure, and support hardware and software for all company staff.
• Keep track of company IT assets (e.g. laptops, phones etc).
• Respond in a timely manner to user requests and troubleshoot if necessary.

Requirements

• 3+ years experience in an IT support role or equivalent.
• Tech savvy with a good understanding of hardware and software support, printer setup, network security, Active Directory, Windows Server OS etc.
• Ability to solve problems using a technical, logical thought process.
• Excellent interpersonal skills.
• Degree in Computer Science, IT, or related field.

About the Company

Acme Inc is Malaysia’s leading software provider. With a presence in over 20 markets, we provide solutions to over 500 companies throughout Asia and beyond.

Our team is results-oriented and customer-focused – but above all, we believe in building meaningful solutions that impact the world for the better.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: IT Support appeared first on BrioHR.

People form the backbone of any organization. And it’s important to support them so that they are happy and productive. This is the role that HR plays in any business.

HR executives are in charge of hiring and onboarding skilled and talented employees, as well as establishing workforce policy, handling payroll and benefits, resolving employee problems, and ensuring that internal systems and procedures run smoothly. They help create a positive working environment by acting as a crucial link between management and employees.

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Qualifications or previous experience (if applicable)
• Roles and responsibilities
• Compensation 

Many organizations consider HR as little more than an administrative position, but that is a severe underestimation of the importance of the role. A good HR person simplifies the recruiting of talent, increases employee retention, heightens productivity, and acts as a mediating presence for unhappy employees.

These days, the role of HR is made easier by software (such as BrioHR), which frees up time from administrative tasks to focus on more strategic HR work. But, HR executives are invaluable as the human touch of the company. They serve as the first point of contact for new joiners, protect the welfare of employees, as well as perpetuate company culture among the staff.

Sample HR Executive Job Description 

This is an HR executive ad for a fictional company, Acme Inc. Feel free to copy and paste for your own use!

Acme Inc is looking for a dedicated, organized HR executive to join our rapidly growing team. The person will be responsible for managing employee payroll and benefits, reviewing and updating the employee handbook, and ensuring the happiness and productivity of our workforce.

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time)

Responsibilities

• Accelerate the company’s recruiting efforts and enhance the employer brand.

• Coordinate the new joiner onboarding process, including equipment issue, first day orientation, and checklists to be completed.
• Support staff members who have HR-related concerns.
• Maintain payroll and employee records in compliance with all related laws and regulations.

• Review and update employee compensation packages.

• Liaise with top management to continually improve the employee experience.

Requirements

• 2+ years experience in HR, recruitment or similar position.
• Proven conflict resolution skills.
• Exceptional communications and interpersonal skills.
• Ability to handle confidential information.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Degree in Human Resources Management or similar field preferred.

About the Company

Acme Inc is Malaysia’s leading software provider. With a presence in over 20 markets, we provide solutions to over 500 companies throughout Asia and beyond.

Our team is results-oriented and customer-focused – but above all, we believe in building meaningful solutions that impact the world for the better.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: HR Executive appeared first on BrioHR.

An executive assistant assists the top management of a business with administrative tasks. These include scheduling appointments, organizing documents, as well as serving as a main point of contact.

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Qualifications or previous experience (if applicable)
• Roles and responsibilities
• Compensation 

Often, executive assistants are more than just administrative clerks; they are effectively the ‘right-hand’ of the CEO who enable them to focus on leading the company. The role encompasses a wide variety of responsibilities, chief among them being communication with a range of stakeholders on various projects and tasks.

Their role is important to the success of top management – and the company as a result. Hence, a good executive assistant will need excellent communication skills, flexibility, efficiency, and a proactive mindset.

Sample Executive Assistant Job Description 

This is an executive assistant ad for a fictional company, Acme Inc. Feel free to copy and paste for your own use!

Acme Inc is looking for a dedicated, organized person to be the Executive Assistant to the company’s CEO and top management team. The role requires a flexible mindset as well as the ability to keep confidential information.

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time)

Responsibilities

• Act as the main point of contact for the CEO and other top executives.

• Manage the executive calendar and organize meetings.
• Arrange business travel and accommodation.
• Provide administrative support with regards to emails, presentations, reports, phone calls etc.
• Organize company events, both internal and off-site.
• Maintain confidentiality at all times.

Requirements

• 1+ years of experience in an Executive Assistant or similar role.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint etc).
• Outstanding organizational and time management skills.
• Discretion and ability to keep confidential information.
• Excellent communications skills with fluency in English and Malay. 
• Fluency in Mandarin or other Chinese dialects will be an advantage.

About the Company

Acme Inc is Malaysia’s leading software provider. With a presence in over 20 markets, we provide solutions to over 500 companies throughout Asia and beyond.

Our team is results-oriented and customer-focused – but above all, we believe in building meaningful solutions that impact the world for the better.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: Executive Assistant appeared first on BrioHR.

To be successful in today’s crowded market, it’s not enough to just have a great sales and marketing team. Customers now have endless options to choose from, and it’s harder than ever to gain customer loyalty.

Hence, it is even more important than ever to provide a great customer experience. And a crucial piece of the puzzle is the customer success (CS) specialist. 

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Qualifications or previous experience (if applicable)
• Roles and responsibilities
• Compensation 

A CS specialist is more than just a glorified customer service representative. CS teams anticipate customer needs and proactively provide solutions. As the name implies, the CS specialist genuinely wants to see the customer succeed. In turn, a successful customer becomes a repeat customer – and may even become your brand’s advocate.

The CS team will own the entire relationship with the customer, from onboarding to implementation, running training sessions, and fulfilling their satisfaction with the product or service. The relationship is more like a trusted advisor than a pure salesperson or customer service rep. Thus, communication skills are critically important, as are negotiation and problem solving skills.

Sample Customer Success Specialist Job Description 

This is a customer success specialist ad for a fictional company, Acme Inc. Since Acme Inc is a B2B software business, the requirements will be slightly different than for other CS roles. Otherwise, the same skill sets will apply.

Feel free to copy and paste for your own use!

Acme Inc is looking for a passionate, organized person to join our growing team as a Customer Success Specialist. They will be building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences.

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time)

Responsibilities

• Serve as the primary point of contact for assigned customers.
• Establish clear goals and objectives for customers at each stage of their journey.
• Assist new customers with getting the most out of their software subscription.
• Assist existing customers with new features and help them with troubleshooting.
• Create customer-facing training materials and information packs.
• Work with sales and marketing teams to develop revenue-generating strategies.

Requirements

• 2+ years of experience in sales, customer support or similar role.
• Excellent communications skills, including verbal and written skills.
• Proficiency in CRM software (HubSpot, Salesforce etc) preferred.
• Systematic, process-oriented mindset.
• Ability to be organized and juggle multiple tasks.
• Bachelor’s degree or equivalent.

About the Company

Acme Inc is Malaysia’s leading software provider. With a presence in over 20 markets, we provide solutions to over 500 companies throughout Asia and beyond.

Our team is results-oriented and customer-focused – but above all, we believe in building meaningful solutions that impact the world for the better.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: Customer Success Specialist appeared first on BrioHR.

If your business is serious about marketing, the team should include a designer. Just about every modern marketing strategy will require a vast amount of design work – and this is where a designer comes in.

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Qualifications or previous experience (if applicable)
• A portfolio of previous work
• Roles and responsibilities
• Compensation 

A designer should bring creativity to the company’s branding, marketing, sales, and internal communication materials. They should also be able to translate your brand’s message into attractive visual design, as well as enforce a consistent style on all brand materials.

Normally, designers will produce visuals to be used on marketing collaterals such as brochures, banners, posters etc. However, an increasing proportion of their work is to be used digitally, such as on social media posts, online advertisements, or even simple videos.

In addition, they will have to manage work from multiple teams, especially from sales and marketing. Whether working in marketing or in a dedicated creative team, a good designer will be able to prioritize the incoming work and communicate clearly about deadlines and expectations. 

Sample Designer Job Description 

This is a graphic designer ad for a fictional company, Acme Inc. The role is for general design work, but since Acme Inc is a software company, the work is skewed towards digital-first design.

Generally, candidates are expected to include a portfolio of their previous work if applying for any creative role. Graphic designers are no different – a portfolio of three to four projects should give an indication of their skill and art style.

Feel free to copy and paste it for your own use!

Acme Inc is looking for a creative, detail-oriented graphic designer to join our growing team. They will be responsible for creating engaging graphics for a variety of media. The design should also consistently reflect Acme Inc’s brand message.

All applicants should include a portfolio of previous work with their application (academic portfolio is acceptable).

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time)

Your Responsibilities

• Accept and prioritize design requests from marketing and other internal customers.
• Design visual concepts using appropriate tools.
• Work with copywriters to conceptualize quality design.
• Use brand colours, typography, messaging etc to create a consistent visual branding style.
• Include the latest branding, marketing, and communication strategies in designs.
• Adapt existing designs for use on multiple social media platforms, e.g. Instagram Stories, LinkedIn, Google display ads etc.

Requirements

• 1+ years experience in a Graphic Design or similar role.
• Proficiency in digital design tools (Photoshop, Illustrator, InDesign etc).
• A flair for good design and an eye for details.
• Ability to communicate effectively in English.
• Organized and able to work towards deadlines.
• Degree in Art, Design, Creative Multimedia or similar field preferred but not essential.

About the Company

Acme Inc is Malaysia’s leading software provider. With a presence in over 20 markets, we provide solutions to over 500 companies throughout Asia and beyond.

Our team is results-oriented and customer-focused – but above all, we believe in building meaningful solutions that impact the world for the better.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: Designer appeared first on BrioHR.

Although it’s easier than ever to use a third-party delivery service, sometimes it makes a lot more sense to hire an in-house delivery driver. 

This is especially true if your business needs to deliver outsized or unusual goods to customers’ premises, such as furniture, building materials, or hazardous chemicals. Such deliveries are expensive to make via third-party delivery – so if you need to make regular deliveries, hiring your own driver and vehicle will work out to be much cheaper.

What’s more, you can also make your drivers part of your company’s customer experience. You can train them on how you want things done, as well as have more control over service quality. 

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Qualifications or previous experience (if applicable)
• Roles and responsibilities
• Compensation 

Delivery drivers are no longer just to go from point A to point B; they need to take into consideration the customer as well. For this, you will also need to ensure they are trained in material handling, regulatory requirements, and some level of customer service.

Like sales associates and customer service agents, delivery drivers also interact with customers directly. Hence, they can be considered the public face of your company as well. Having well trained drivers who drive properly and do excellent work reflects favourably on your business.

Sample Delivery Driver Job Description 

This is a delivery driver ad for a fictional furniture company, Acme Inc. The requirements will be for someone who can handle heavy loads and be able to lift on a regular basis. Otherwise, feel free to copy and paste it for your own use!

Acme Inc is looking for a competent, responsible Delivery Driver to deliver furniture to our customers’ homes. You will need to be comfortable behind the wheel for long hours, as well as treating customers professionally and with respect.

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working days: Monday–Saturday (full-time with overtime available)

Your Responsibilities

• Deliver furniture to different addresses on a timely schedule.
• Comply with all traffic laws and safety regulations.
• Work with an assistant to load and unload furniture.
• Adhere to safe work practices and heavy lifting techniques.
• Inspect, maintain, and operate the delivery vehicle.
• Ensure delivery vehicle is clean and presentable at all times.
• Complete daily logs and reports.
• Represent the company professionally when dealing with customers.

Requirements

• 1+ years experience as a delivery driver.
• Possess valid Goods Driving Licence (GDL).
• Ability to drive a delivery truck  in a variety of weather and traffic conditions.
• Excellent organizational and time management skills.
• Good driving record.
• SPM required.

About the Company

Acme Inc is Malaysia’s favourite furniture company that has been in operation since 1988. We carry a selection of stylish furniture for your home and office.

Our team is results-oriented and customer-focused – but above all, we believe in giving you a one-stop centre for your home furnishing needs.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: Delivery Driver appeared first on BrioHR.

Business development encompasses a wide range of ideas and initiatives, including sales, strategic partnerships, expansion into new markets, and new marketing strategies. The role of a business development manager is to coordinate these efforts and bring it to fruition.

The end goal of business development is long-term growth of the business. By thinking up new strategies and exploiting new markets, driving sustainable growth should be the number one priority for business development managers.

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Qualifications or previous experience (if applicable)
• Roles and responsibilities
• Compensation

A good business development manager will possess the abilities necessary to establish strong, lasting relationships with important clients. While they’re not sales people, business development managers will need to know the key clients of the business in order to replicate the successful formula with other clients.

To be successful, business development efforts must involve every department in the company. Hence, a good business development manager has to be a team player, working across every department and collaborating on strategy.

Sample Business Development Manager Job Description 

This is a business development manager ad for a fictional company, Acme Inc. Feel free to copy and paste for your own use!

Acme Inc is looking for a qualified, results-driven Business Development Manager to seek out and develop new business opportunities. As a company focused on growing the business regionally, we are looking for an individual with an international outlook to inspire our team of go-getters.

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time)

Responsibilities

• Manage the existing sales pipeline as well as developing new business opportunities.

• Lead the team to find and nurture new opportunities and partnerships.
• Conduct research to identify new opportunities and trends.
• Assist in the coordination and implementation of marketing strategies.
• Track and report metrics for data-driven action.

Requirements

• 5+ years of experience in business development, sales, marketing, or similar role.
• Experience in customer service is preferred.
• Successful track record in B2B sales and service.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint etc). 
• Familiarity with CRM software (HubSpot, Salesforce etc) preferred.
• Excellent communication skills in English.
• Degree in Business, Marketing or related field.

About the Company

Acme Inc is Malaysia’s leading software provider. With a presence in over 20 markets, we provide solutions to over 500 companies throughout Asia and beyond.

Our team is results-oriented and customer-focused – but above all, we believe in building meaningful solutions that impact the world for the better.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: Business Development Manager appeared first on BrioHR.