Let’s be honest, the job search can feel like a blind date. You show up hopeful, a little nervous, and with a stack of questions.  Wouldn’t it be nice to know a bit about the company beforehand? 

In today’s digitally-driven world, where perusing reviews before dining out or clicking “buy now” is as routine as brushing your teeth, a similar diligence emerges in the job market. Just as consumers meticulously research potential purchases, job seekers scrutinise potential employers. That’s where employer branding comes in – it’s your company’s chance to put its best foot forward and show potential hires (and current employees!) why you’re a great place to work. 

Misconception About Employer Branding

There’s a prevalent misconception that employer branding is merely a recruitment marketing ploy. Some might think it’s all about impressing job seekers with the flashy perks or that fully stocked pantry.

In reality, employer branding is about creating a genuine image that reflects your company’s unique culture and values. Think of it as your company’s personality – what makes you tick, what kind of people you work with, and why someone would be excited to be part of your team.

FACT:
Here’s the kicker: a strong employer brand isn’t just good for attracting new talent, it’s crucial for keeping your existing team happy and engaged.  Imagine this: you’ve found the perfect employee, someone who’s talented, a great fit, and makes killer presentations. But then, poof! They decide to move on. A strong employer brand can help prevent this by fostering a sense of belonging and appreciation among your employees.

So, Why Should You Care About Employer Branding?

• Attract Awesome People: A positive employer brand acts like a magnet, drawing in talented individuals who share your values and get pumped about working with you. This is especially advantageous if your company is in a niche market.
• Keep Your A-Team Around: When employees feel valued and like they’re part of something special, they’re more likely to stick around. Think of all the time and money you’ll save on recruitment and onboarding new hires.
• Happy Employees = Happy Customers: A positive work environment translates to engaged and productive employees who provide stellar customer service. Happy customers mean a thriving business – it’s a win-win!
• Save Those Recruitment Dollars: A strong employer brand can attract a larger pool of qualified candidates, potentially reducing your reliance on expensive recruitment agencies or spending lots of money on job postings. And who better to spread the word about your amazing company culture than your happy and enthusiastic employees? More money for, well, maybe some comfy chairs for those post-lunch brainstorming sessions or even more stuff to fill the pantry.
• Stronger Employer-Employee Relationship: A positive employer brand fosters trust and loyalty between the company and its workforce. When employees feel like they’re valued contributors and the company genuinely cares about their well-being, it creates a stronger bond that benefits everyone.

Building Your Employer Branding Superpower

So, how do you craft this employer branding magic? Here are some tips, with a special focus on the HR role:

1. Know Your “Why” (and Get Everyone Onboard): HR plays a central role in defining your company’s Employer Value Proposition (EVP). What makes your company unique? Work with your leadership team to identify core values and translate them into a clear message that resonates with both potential hires and current employees.
2. Be Real, Not Reel (HR Leads the Way): Authenticity is key, and HR sets the tone. Showcase your company’s genuine culture through internal communication channels and employee engagement initiatives. Highlight employee stories, celebrate achievements, and encourage open communication to ensure your company’s true personality shines through.
3. Invest in Your People (HR Makes it Happen): A strong employer brand starts from within. HR is at the forefront of creating a positive work environment. Develop programs that prioritise employee well-being, offer clear career development opportunities, and foster a culture of open communication. Regular employee surveys and feedback sessions can help HR identify areas for improvement and ensure employees feel heard and valued. Train managers and supervisors on the right way to give feedback.
4. Join the Conversation (HR Connects the Dots): HR can be the bridge between employees and the external world. Actively participate in social media conversations, respond to reviews (positive and negative), and showcase your company culture through engaging content. HR can also partner with marketing to ensure your employer brand message is consistent across all platforms. Job seekers have a more positive perception of the company when they see the company responding to both positive and negative reviews in a professional and transparent manner. Taking the time to acknowledge feedback, both good and bad, demonstrates that your company cares about its employees and is committed to continuous improvement. (Isn’t that how you feel too when you read those reviews online?)
5. Walk the Walk, Don’t Just Talk the Talk (HR Leads by Example): Actions speak louder than words. HR plays a critical role in ensuring the company practices what it preaches. From implementing fair and transparent policies to fostering a culture of respect and recognition, HR’s genuine commitment to employee well-being becomes a cornerstone of a strong employer brand. Don’t expect others to do it if you as HR , won’t do it yourself!

By taking a proactive and genuine approach to these strategies, HR can become a champion for employer branding, fostering a work environment where employees feel valued, engaged, and proud to be part of the team. Ultimately, a strong employer brand attracts top talent without straining your budget on expensive recruitment fees. (Remember: there are more costs incurred in every hiring than just the recruitment fees) This win-win situation allows you to invest in your people and build a thriving company culture.

The post Beyond Recruitment – Strategies For Building An Employer Brand That Attracts And Retains Top Talent appeared first on BrioHR.

For HR executives, the ability to conduct effective job interviews is not only essential for finding the right candidates but also for representing the organization positively. This article outlines a comprehensive guide for HR executives to conduct interviews that yield valuable insights and help in making informed hiring decisions.

Preparation is Key

A successful interview begins with thorough preparation. Prior to the interview, HR executives should review the candidate’s resume, cover letter, and any other application materials. This will help in identifying areas of interest, probing deeper into certain aspects, and tailoring questions accordingly.

Additionally, ensure you are well-versed with the job description and requirements. Having a clear understanding of the role allows you to ask pertinent questions and gauge the candidate’s suitability more accurately.

Create a Structured Interview Plan

Structure is crucial to ensure consistency across interviews and fair evaluation of candidates. Develop a standardized set of questions that cover both technical skills and behavioral competencies. Behavioral questions are particularly effective in predicting a candidate’s future performance based on past experiences.

Divide the interview into sections that address various aspects such as skills, experience, situational judgment, and cultural fit. This helps in maintaining a focused discussion and ensuring all key areas are covered.

Build a Rapport

Establishing rapport with the candidate is essential to create a comfortable environment conducive to open communication. Begin the interview with a friendly greeting, an overview of the interview process, and a brief introduction about yourself and the company. This sets a positive tone and helps the candidate relax.

Ask Open-Ended Questions

Open-ended questions encourage candidates to provide detailed responses and showcase their thought processes. Instead of questions with one-word answers, frame questions that require candidates to elaborate on their experiences, challenges faced, and solutions implemented. For example, “Can you describe a situation where you had to navigate a complex project with a tight deadline?”

Employ the STAR Technique

The STAR technique (Situation, Task, Action, Result) is an effective approach for eliciting structured responses from candidates. It helps in understanding the context of their experiences, the tasks they undertook, the actions they implemented, and the results they achieved. This method allows you to delve into a candidate’s abilities and decision-making skills in a systematic manner.

Actively Listen and Observe

Listening actively is a skill that separates great interviewers from good ones. Pay close attention to the candidate’s responses, ensuring you understand their points fully before proceeding to the next question. Observe their body language and non-verbal cues to gather additional insights into their confidence, honesty, and demeanor.

Ask Follow-Up Questions

Don’t hesitate to ask follow-up questions to clarify or dig deeper into a candidate’s response. Follow-ups show your genuine interest in their experiences and enable you to uncover more relevant details. This also showcases your expertise and attention to detail.

Evaluate Cultural Fit

Cultural fit is a critical aspect of hiring. Assess whether the candidate’s values, work style, and personality align with the organization’s culture. Ask questions that explore their collaboration skills, adaptability, and how they approach challenges within a team.

Provide Ample Opportunity for Questions

At the end of the interview, invite the candidate to ask questions about the role, the team, or the company. This demonstrates their interest and provides you with insights into their priorities and concerns.

Be Respectful and Transparent

Regardless of the outcome, treat every candidate with respect and professionalism. If you decide the candidate isn’t a good fit, provide constructive feedback on areas they can improve. Transparency and honesty reflect well on the organization and enhance the candidate experience.

Collaborate with the Team

Involving team members in the interview process can provide diverse perspectives and insights. Collaborate with the hiring manager and potential team members to ensure a well-rounded evaluation of the candidate’s suitability.

Document and Evaluate

After the interview, document your impressions, the candidate’s responses, and your overall evaluation. This documentation aids in objective decision-making and helps in providing feedback to candidates.

Continuous Improvement

Reflect on each interview and seek opportunities for improvement. Consider what worked well and what could be enhanced for future interviews. Regularly update your interview questions and techniques based on feedback and changing hiring needs.

Enhance the Interview Process with BrioHR

Before even getting to the interview stage, it’s important to pre-screen qualified candidates to rule out the possibility of a wasted interview. And once the interview stage begins, it’s important for HR to collaborate with hiring managers to come to a mutual decision.

With BrioHR’s recruitment module and applicant tracking system (ATS), you can:

• Create a professional-looking careers page
• Screen candidates using pre-assessment questions
• Schedule interviews with candidates and the hiring manager, with notifications for both
• Rate candidates after the interview with a customizable score card

The post 14 Tips to Conduct an Effective Job Interview appeared first on BrioHR.

With this in mind, the Human Resource Management System (HRMS) has emerged as a powerful tool to optimize HR processes and streamline employee management. Organizations most commonly use HRMS to streamline personnel management and payroll, followed by recruitment, and engagement and connectivity.

In this article, we explore how HRMS can lead to increased employee satisfaction, ultimately benefiting both employees and organizations.

Streamlined Administrative Processes

HRMS simplifies various administrative tasks, such as leave management, attendance tracking, and payroll processing. By automating these processes, employees experience fewer hassles and enjoy more transparency. This eliminates unnecessary paperwork and reduces the chances of errors, creating a seamless and efficient experience for employees. As a result, they can focus more on their core responsibilities, leading to increased job satisfaction.

Enhanced Employee Self-Service

Modern HRMS platforms provide employee self-service portals that empower individuals to manage their personal information, access pay stubs, update tax details, and request time off with ease. By enabling employees to have more control over their HR-related activities, HRMS fosters a sense of autonomy and empowers them to take ownership of their professional lives. This accessibility and convenience lead to greater satisfaction and engagement among employees.

Improved Communication and Collaboration

Effective communication is vital for any organization’s success, and HRMS acts as a catalyst in this regard. These systems often include features such as company-wide announcements, team collaboration tools, and instant messaging platforms. By facilitating seamless communication and collaboration, HRMS strengthens employee relationships and fosters a positive work environment. Clear communication channels also ensure that employees receive important updates, leading to increased satisfaction and a sense of belonging.

Performance Management and Recognition

HRMS enables effective performance management through features like goal setting, continuous feedback, and performance evaluations. By automating these processes, HRMS eliminates biases and ensures transparency in performance assessments. Moreover, these systems facilitate timely recognition and rewards, acknowledging employees’ efforts and achievements. Such recognition boosts morale, motivates employees, and significantly contributes to their satisfaction and engagement levels.

Work-Life Balance and Well-being

HRMS platforms often include modules that focus on employee well-being, such as wellness programs, employee assistance resources, and flexible work arrangements. These tools enable organizations to prioritize work-life balance and create a supportive environment for their employees. By acknowledging and addressing the holistic needs of individuals, HRMS plays a pivotal role in promoting overall employee satisfaction and fostering a positive work culture.

Unlock the Power of HRMS with BrioHR

When you recognize the importance of employee satisfaction as a key driver of success, your best ally in this pursuit will indeed be an HRMS system.

BrioHR is a modern all-in-one, easy-to-use HRMS system that not only simplifies all your HR processes, it also covers the entire employee journey from recruitment to onboarding, payroll and claims, to performance and analytics, and more.

With a secure, scalable platform, BrioHR is suitable for businesses of any size and any stage of growth. This enables business owners and HR teams to truly focus on what matters most – people.

Visit briohr.com and get a free demo now.

The post The Power of HRMS to Enhance Employee Satisfaction appeared first on BrioHR.

Recruiting a capable sales associate can directly affect your bottom line, so it’s vital to write a clear, persuasive job description to attract the best talent to your doorstep.

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Qualifications or previous experience (if applicable)
• Roles and responsibilities
• Compensation

Although the job requirements may vary across industries and individual firms, sales associates are first and foremost expected to deliver a great customer experience.

In general, this includes knowledge of the company’s products, engaging with customers, fulfilling their orders, and sometimes dealing with customer complaints. Occasionally, sales associates are also required to reach out to new customers via cold calls, participating in trade fairs etc.

At the same time, sales associates need to adhere to company policy – something that requires problem-solving skills combined with a tactful approach.

It is good practice to also liaise with the team leaders or hiring managers to write the job description. Oftentimes they will have more information about the role, or they might have special input on the roles and responsibilities of the sales associate.

A Note About Qualifications and Experience

When recruiting sales associates, you would ideally want someone with related experience in the industry. However, most of the time this isn’t possible.

With high turnover rates among sales personnel, it’s hard to find someone that’s a 100% fit and can join on short notice. Luckily, what matters for successful sales associates are soft skills – interpersonal skills, communication skills, teamwork, and other skills that aren’t taught in school. Conversely, most of the basics of the business can be imparted via on-the-job training.

Outside of a few specialized roles, sales associates don’t require certifications or licenses. A great sales associate should also be a great communicator and give excellent customer service, as well as have a great attitude. Such skills can be found in experienced candidates and fresh graduates alike.

Therefore, it’s perfectly fine to hire someone with no related experience if you need to. This is where the interview process comes in to sort out the candidates with the best soft skills available.

Sample Sales Associate Job Description

This is a B2B sales associate ad for a fictional company, Acme Inc. You’ll notice that the requirements are quite general, in line with the discussion about experience we’ve had above. This job description is designed to cast a wider net for candidates in a general sales role. 

In case you have specific requirements, you’ll need to add those in. Otherwise, feel free to copy and paste it for your own use!

Acme Inc is looking for a results-driven Sales Associate to join our team. They will be responsible for all sales-related duties and ensuring client satisfaction.

About the Job

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time)

Your Responsibilities

• Drive sales by great product knowledge and knowing why Acme Inc is special.
• Build customer relationships and attract new customers to use Acme Inc’s products.
• Provide an exceptional level of customer experience.
• Perform as a team player and participate in all sales activities, contributing to the overall revenue of Acme Inc.
• Achieve sales goals on a monthly, quarterly, and yearly basis.
• Support other teams where required.

Requirements

• 1 year experience in a customer-facing role.
• Previous B2B sales experience is preferred.
• Fluent in English and Malay.
• Friendly, energetic personality.
• Results-oriented and driven.
• Maintaining a positive attitude and focus on customer satisfaction.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: Sales Associate appeared first on BrioHR.

With so many choices of internship available, it’s important to make your organization’s internship offer stand out amongst the crowd. Here’s how to write a job description for an intern (along with a sample at the end).

What Your Job Description Should Include

At the very least, your job description should include:

• Your company name
• Office location
• Job title
• Working hours
• Requirements and qualifications
• Duration of the internship
• Compensation (if applicable)

You will also want to set out clear expectations of the role. Highlight want the intern will be doing day-to-day, and also how they can gain experience in their field.

Also, you would want to emphasize why your company is a good place to do an internship. Not all interns are doing it for the experience – plenty are searching for internships to fulfil a course requirement. Describe your company’s culture, values, and perhaps even the perks it has to let prospects know why it is a good place to intern.

Furthermore, you should also liaise with the team leaders or hiring managers to write the job description. Oftentimes they will have more information about the role, or they might have special input on the duties and responsibilities of the intern.

Sample Intern Job Description

This is a generic internship ad for a fictional software company, Acme Inc. Feel free to copy and paste it for your own use!

Acme Inc is looking for a paid intern to support the company’s functions in various departments. You’ll be working closely with the heads of different departments to conduct research, implement projects, and liaise with clients.

You’ll be working in a fast-paced environment with minimal supervision from your immediate supervisor. In return, you’ll be able to develop key skills that will help you in your future career, as well as learn how true professionals approach a task.

About the Internship

• Primary location: Kuala Lumpur, Malaysia.
• Working hours: Monday–Friday, 9am–6pm (full-time)
• Internship duration: 6 months

What You’ll Be Doing

• You will work with our department heads to support various projects, allowing a broad view of what happens in a professional environment.
• Liaise with our clients as needed via video call, email, or live chat.
• Perform research as requested by team leaders or supervisors.
• Coordinate, track, and manage the project flow between departments.
• Contributing ideas that can improve our workflow.

Requirements

• Final year university student or recent graduate (within the last 12 months).
• Excellent verbal and written communication skills.
• Fluent in English and Bahasa Malaysia.
• Proficiency in Microsoft Office or Google Docs.
• Ability to work in a multidisciplinary team.
• Highly organized and able to handle multiple tasks simultaneously.
• Must be able to work under pressure and handle tight deadlines.

About Acme Inc

Acme Inc is Malaysia’s leading cloud software provider. With a presence in over 20 markets, we provide solutions to over 500 companies throughout Asia and beyond.

Our team is results-oriented and customer-focused – but above all, we believe in building meaningful software solutions that impact the world for the better.

Learn how BrioHR can simplify HR for your business by getting a free demo here.

The post How to Write a Job Description: Intern appeared first on BrioHR.

However, many businesses’ recruitment practices are firmly rooted in the preferences of older generations. The new cohort of Gen Z employees have a different ethos to those that came before them. This is due, in part, to the rapidly changing world in which they grew up in.

Therefore, to successfully recruit and retain Gen Z employees, you need to bridge the generation gap and know what they are like. In short, Gen Z is:

• Digital first: Gen Z has never known a world without the internet. The smartphone was invented when most of them were toddlers. Previous generations adapted, sometimes unwillingly, to innovations like social media, on-demand entertainment, and an ‘always-on’ lifestyle. On the other hand, Gen Z takes these for granted, with little to no memory of the pre-smartphone age.
• Socially conscious: Gen Z came of age amidst climate change, political polarization, and increasing social and economic inequality. It’s no surprise that this has shaped a progressive worldview, in which Gen Z feels like they have to make a difference through their choices. They want to be associated with brands and organizations that share their values.
• Financially pragmatic: The parents of Gen Z-ers were hit by the Great Recession, economizing on everything from daily necessities to housing costs. Many families never really recovered from the financial shock of 2007-2008, driving their Gen Z children to adopt a pragmatic, thrifty attitude towards money.
• Astute customers: When it comes to making decisions, Gen Z have a wealth of information at their fingertips. As tech savvy customers with access to social media, Gen Z can and do make more informed decisions than their older peers, in every aspect of life from purchasing to job seeking.

Here are eight things you need to be doing right now to hire Gen Z talent.

1. Be Authentic

Disillusioned by the ‘perfect’, curated images on social media, Gen Z craves the messy reality of authenticity, warts and all. This should be reflected in your employer brand.

If your company has any shortcomings, don’t try to sweep it under the rug – Gen Z will know about it from social media. Instead, own your mistakes and clearly communicate your plan to fix these mistakes. At the same time, encourage your people to be open and honest about their experiences at the company.

The same goes with your job listings. Don’t set unrealistic expectations for candidates, for example requiring an entry-level job to have three years of experience. While it’s important to weed out inexperienced jobseekers, you could also potentially miss out on younger, suitably qualified candidates.

2. Work Towards Something Bigger

Closely related to authenticity is the purpose of the company. Prospective Gen Z talents look for companies that align closely with their values – to do good, to make a difference, to make the world a better place. In short, they want to find meaning in their work.

Hence, your organization’s mission and values need to be spelled out clearly to attract Gen Z talent. HR also needs to talk about how these values are translated into the job scope and its day-to-day functions. Show your talent how their role – no matter how insignificant – can make a difference.

3. Emphasize Learning and Career Growth

Gen Z employees have a different set of career priorities compared to their older counterparts. In particular, they want opportunities to develop and grow. This does not just mean climbing the corporate ladder – instead they are looking for ways to learn new skills and new responsibilities.

Furthermore, Gen Z is infamous for job-hopping, but they’re not job-hopping out of spite. Career stagnation sets in much earlier for this cohort, especially when they see the options available to them on social media. Employers can take advantage of this restlessness by showing them internal pathways to development, encouraging them to job-hop internally instead. This gives them the chance to find what they like and chart a long-term career path – hopefully with your company.

4. Connect Face-to-Face

Despite their digital-first mindset, Gen Z jobseekers desire face-to-face contact with potential employers. They can feel overwhelmed by the massive amount of information online, and they need to talk to a real person to validate their choices.

Hence, physical events like job fairs and open days are still key to recruiting Gen Z talent. They get the chance to talk to a real representative of the company, while the business is able to ‘sell’ its employer brand to the younger generation of talent.

5. Encourage Referrals

Similarly, when searching for a job, Gen Z candidates value referrals from a company’s current employees more than any other option. Of course, online job boards and company careers pages are important sources of information, but nothing beats a personal testimonial from someone they know.

6. Be Fast

Gen Z is used to getting everything instantly. This translates to job offers as well. Not only do 17 percent of Gen Z jobseekers expect an offer less than a week after the interview, they also expect to receive more than one job offer.

When communicating with recruiters, they also expect replies to be instant, with information available at their fingertips. Companies will need to step up and streamline their hiring processes in order to compete for young talent.

7. Be Flexible

The pandemic let the flexible working genie out of the bottle, and there’s no way to put it back in. Flexibility in terms of where and when to work has emerged as one of the most alluring perks for employees during the Great Resignation. And it’s even more crucial especially for the newest generation of talent.

Hybrid working will be the norm for Gen Z, and its all to do with work-life balance. For example, if your company emphasizes employee well-being, truly mean it by investing in employee benefits and giving flexible perks like remote working.

8. Communicate Openly

More than anything else, fairness and openness feature greatly in Gen Z values. Your company’s hiring process should also reflect that.

Subjecting candidates to paper applications, making them jump through multiple hoops, and ignoring their questions are surefire ways to turn off Gen Z talents. As they enter the workforce amidst the Great Resignation, Gen Z candidates have myriad job offers to choose from if the recruitment process is slow, cumbersome, or both.

What companies can do instead is to clearly communicate to Gen Z talents the interview process, e.g. how many interview rounds, any tests needed etc. During the hiring process, companies should also let interviewees know if they have passed the first interview round, second interview round, and so on in a timely manner. Even if they are rejected, letting them know with a simple rejection letter is much better than ghosting them.

Recruit Generation Z with BrioHR

With BrioHR’s digital solution, your company can keep up with Gen Z’s speed of thought. BrioHR’s recruitment module allows HR to collect and share feedback from candidate screening and interviews, boost collaboration between departments, and make faster and more robust hiring decisions.

This speed and openness will give your business the edge in hiring the next generation of talent.

With 9 powerful modules, BrioHR’s software covers the entire employee journey from recruitment to onboarding, payroll and claims, to performance and analytics, and more.

This enables business owners and HR teams to truly focus on what matters most – people.

Visit briohr.com and get a free demo now.

The post 8 Things You Should Be Doing to Recruit Generation Z appeared first on BrioHR.

One of these types of candidates are boomerang employees. Basically, a boomerang employee is someone who previously worked for the company and left, but then gets rehired.

We frequently think that quitting a job is a permanent decision that cannot be reversed. In fact, some organizations have policies against rehiring. However, amidst a historically tight labour market, more and more employers are open to hiring former colleagues.

The boomerang phenomenon is also more common than you think. According to this survey, 15% of employees said they had boomeranged back to a former employer, and nearly 40% said they would consider going back to a company where they previously worked. HR practitioners also use several channels to keep in touch with former colleagues, such as email newsletters and alumni groups.

There are also many reasons why a former employee would wish to return. Perhaps they left to pursue other interests that didn’t work out. Or they had a major life event (parenthood, caregiving duties) and are ready to return to work. Either way, boomerang employees would feel familiar with the company – and in some cases, even gain skills elsewhere to grow in a new role.

But do take note that employees should have left the company recently to be considered a ‘boomerang’. An employee that left more than 10 years ago should be treated as a new hire.

Why Hire a Boomerang Employee

Hiring a boomerang employee can be of mutual benefit to the organization and the employee concerned. Here’s why:

• Companies can save time and money when rehiring boomerang employees. Less time is spent on training and onboarding, and they can reach full productivity sooner.
• Boomerang employees already know the company well. They will be a familiar face to their former managers and teammates, making them a good culture fit.
• The company can benefit from the expertise gained from the employee’s time away.
• Boomerang employees can return to a place where they feel comfortable and rebuild a long-term relationship.
• Rehiring former employees conveys a powerful message to current employees about your business. They are proof that the grass isn’t always greener on the other side, and can further strengthen organizational culture.

Interviewing a Boomerang Employee

If you think it’s a good idea to rehire a boomerang employee, the interview process will be slightly different from that of a completely new hire.

From the interview, you want to ascertain the employee’s intentions for rejoining, as well as their reasons for leaving in the first place. It’s also a good idea to check with their former colleagues to determine if they left on good terms, as well as any performance or behavioural issues to be aware of.

Importantly, during the interview session, you want to encourage boomerang employees to be open and honest about why they left and why they want to return.

Here are some interview questions you should ask prospective rehires:

• Could you tell me why you first left the company?
  • With this, you can gain an insight on the circumstances that led to their departure, and whether they are suitable to be rehired.
• What skills and experiences have you gained since then?
  • Often, the most valuable thing a boomerang employee can give to the company is the skills and experiences they have gained. This is especially helpful if they are applying for a different or higher position than the one they left.
• How has your perspective on the company changed since, and how do you think you can improve?
  • Time away from a relationship gives you the space to reevaluate the good and bad about it. The same goes with an employment relationship. Returnees can give you a unique perspective that you can’t get elsewhere.
• Why are you looking to return? Could you tell us what excites you about this role?
  • This shows their reasons and motivations to boomerang back. From there, you can evaluate if they remain a good fit for the role they are applying for.
• How do you see your future with the company?
  • There’s always the probability that a boomerang employee will bounce straight back out. From here, you can gauge whether they are a flight risk, or whether the factors that led them to quit remain an issue.

Recruit Boomerang Employees with BrioHR

Whether you’re recruiting boomerangs or new hires, BrioHR’s recruitment module enables you to hire faster, better, and smarter.

The built-in applicant tracking system allows faster and more robust hiring decisions, where you can collect and share feedback from candidate screening and interviews, between colleagues and across departments. This way, you can gather feedback on any boomerang employees and their past record with the company.

With 9 powerful modules, BrioHR’s software covers the entire employee journey from recruitment to onboarding, payroll and claims, to performance and analytics, and more.

This enables business owners and HR teams to truly focus on what matters most – people.

Visit briohr.com and get a free demo now.

The post Boomerang Employees: Guide to Interviewing and Hiring appeared first on BrioHR.

However, the evolving nature of work means that full-time employment is not the only option available to employers. A growing number of people are freelancing or participating in the gig economy, as their main or supplemental income. In 2020, the Department of Statistics Malaysia reported that almost four million people – more than a quarter of the workforce – engaged with the gig economy in some form.

Businesses love the flexibility of freelancers, yet hiring full-time employees shows commitment and engagement. So, which one is right for your business?

When to Go Freelance

When You Need Them Immediately

If your business needs to do something immediately, it may be better to hire a suitably-qualified freelancer. The process of finding a freelancer and briefing them about the project is much faster than going through the hiring and onboarding process for a full-time employee.

Through freelance job boards like Fiverr and Upwork, you can usually find a freelancer that can start work within the week. If you’re working on a tight deadline, or if you’re trying to get something to market fast, you can minimize downtime by going the freelance route.

When You Need Specialized Skills

Certain jobs like video production, web design, and copywriting requires skills that are hard to find in the workforce. With the growth of the gig economy, more and more skilled freelancers are realizing that they can use their skills to earn more money while staying flexible.

Hence, your business can utilize this vast pool of talent to plug a gap in your employees’ skillsets. What’s more, you don’t have to limit yourself to local talent. With the rise of remote working, you can engage freelancers from all across the globe at competitive rates.

When You Want to Save Costs

Hiring a full-time employee is expensive. Depending on jurisdiction, you can save on benefits like health insurance and statutory deductions. If your business is just starting up, you can also minimize your commitments by engaging freelancers as work starts to trickle in.

Furthermore, if your business is highly seasonal, you can manage costs by hiring freelancers to cover the busy season, while the rest of your team can handle the rest of the year.

When to Hire Full-Time

When You Want to Build Relationships

Developing customer relationships is one of the most important things a business can do to sustain its growth. Compared with freelancers, a full-time employee will more likely be aware of other internal company processes. They can then leverage that knowledge to help build the best customer experience.

Plus, customers like seeing a familiar face when dealing with your business. Hiring someone full-time guarantees that they can develop that relationship over a long term, contributing to the business’ success.

When You’re Building Institutional Knowledge

Knowledge and knowhow are the cornerstones of a successful business. Maintaining this institutional knowledge and translating it into action is critical. Full-time employees are the custodian of this knowledge. They are the ones who will apply it in day-to-day business, as well as during unusual scenarios. Freelancers are not privy to this knowledge, and thus are unable to build on it.

When You Need Someone to Care

Of course, freelancers are motivated to do good work, as they want repeat business. But ultimately, that’s what it is – just business.

With full-time employees, you can get them to be motivated by the company’s mission and vision – to give more than just their time and skills to the cause. The development and reinforcement of a cohesive culture based on shared narratives, guiding principles, and deeper ties between people is a vital resource that can only be built among full-time employees.

So, Full-Time or Freelance?

Whichever route you choose, both offer pros and cons. It really depends on which sector your business operates in, which stage of growth it is in, seasonal personnel needs, and a whole host of other factors.

Nevertheless, according to BrioHR’s 2022 SME Employer Sentiment Survey, over 50 percent of survey respondents would still opt for hiring full-time employees. This may be due to company confidentiality, as freelancers frequently work for multiple companies at the same time, often in the same industry.

The survey, which polled over a thousand SME industry leaders, captured employer sentiment during the first half of 2022. Thus, despite it being the norm in other economies, Malaysian businesses still prefer the steady growth and cultural engagement built around a full-time team.

Empower Your Team with BrioHR

Whatever your team’s composition, you need an all-in-one HR solution to automate routine processes and make things go smoother. This way, your HR team can focus on strategic tasks like increasing engagement or focusing on better recruitment.

With 9 powerful modules, BrioHR’s software covers the entire employee journey from recruitment to onboarding, payroll and claims, to performance and analytics, and more.

This enables business owners and HR teams to truly focus on what matters most – people.

Visit briohr.com and get a free demo now.

The post Should You Hire Freelance or Full-Time Employees? appeared first on BrioHR.

Nevertheless, these seven recruitment methods are widely used by companies and jobseekers alike. Utilizing any one of these will increase your chances of finding the perfect hire – the right person, with the right skills, eager to take on the opportunity.

Online Career Sites and Job Boards

Websites like JobStreet and Hiredly are some of the most common avenues for recruitment due to their popularity among jobseekers. For jobseekers, these platforms are free to use and user-friendly, enabling easy resume uploads and one-click job applications.

For companies, online career sites have a wide reach at low cost. It also takes only a few minutes to set up a job advertisement. Many sites also include candidate pre-screening and resume filtering functions, helping HR eliminate unsuitable applicants quickly.

Recruitment Agencies

Using a recruitment agency is not cheap, but they do offer valuable skill and experience in finding the right candidate for the job. A good recruiter will manage the recruitment process end-to-end, leaving you to run the business instead of fretting about the job position.

Another situation in which a recruitment agency shines is hiring for specialized roles. For example, if your business needs to hire a foreign language speaker, going through a recruitment agency is your best bet. They will have contacts among the language community and are best placed to find potential candidates.

Social Media

Some companies use social media networks like Facebook and Instagram for recruiting, especially if they have a large following. This is a great chance to show off their employer brand as well.

However, the social media platform that is by far the most popular in recruitment is LinkedIn. As a social network focused on professional relationships, it even includes a job board for companies to post openings.

Hiring and Job Fairs

The COVID-19 pandemic put these on hold, but now they’re surging back. In-person job fairs allow employers to show their best side to potential talents, while jobseekers can use this opportunity to talk to their future colleagues and get a feel for the job.

Job fairs tend to attract younger jobseekers – in fact these events are regularly held at universities around graduation time. But with the increase in redundancies due to the pandemic as well as resignations, job fairs are also attracting more experienced hires.

Industry Publications

If you’re recruiting in an industry with specialized skills, it may be worth advertising in industry-specific publications or websites. This way, you will have access to a talent pool that will very likely match the specific job requirements of the business.

Employee Referrals

Don’t underestimate the power of referrals from your staff. There’s a reason why many companies include a referral bonus if their employees refer a successful candidate for a job.

Your employees are your greatest ambassadors for your organization as a great place to work, and they can be great at identifying candidates that will be a good fit for the position. Plus, hiring a prospective candidate who already knows one of your employees will make the onboarding process much easier and will help develop a sense of belonging from the start.

Internal Recruitment

The ideal candidate for your job opening may already exist within your company. Internally, this includes posting your job opening on your company’s website and utilising your HR department, but it also includes looking for potential transfers and promotions within your organisation or among recently retired employees.

Promoting a current or recent employee can create an opening for a position that is much easier to fill, while this type of move can also save your company money onboarding and training a new employee. It also shows employees that there is a career path within the organization.

Recruit the Right Way with BrioHR

With BrioHR, recruitment is made easy. You can create a professional-looking job board to attract the best candidates and enhance your employer brand. Plus, BrioHR’s applicant tracking system makes sifting through resumes easier and faster.

BrioHR’s all-in-one, cloud-based solution with nine powerful modules automates repetitive tasks and empowers HR in a user-friendly interface. This enables business owners and HR teams to truly focus on what matters most – people.

Visit briohr.com and get a free demo now.

The post 7 Recruitment Methods to Find the Perfect Hire appeared first on BrioHR.

Thus, more and more focus is being put on creating a positive employer brand. In today’s super-competitive job market, building a strong employer brand is crucial to recruiting the best talents. But many SMEs especially startups neglect this key aspect of recruitment.

This is key to competing in the war for talent, as well as retaining your best employees. What’s more, the pandemic has exposed many employees to what they are missing from their current workplace, leading to the Great Resignation. The cost of hiring is much higher than employers may think, and this is one area where employer branding can make a difference.

So, what is employer branding, and how can you implement it?

Defining Employer Branding

Put simply, employer branding is how prospective talents view the company as a place to work. Like conventional branding, employer branding is also a process that can be driven consciously by the employer. Otherwise, it happens mostly organically – through jobseekers, current employees etc.

If you don’t have an employer branding strategy in place, many factors play into this, for example:

• The opinions of current employees, e.g. what they tell their friends, reviews posted on Glassdoor etc.
• The hiring experience that candidates go through. Was the interviewer polite and respectful, did they get a follow-up email, etc.
• How the company is portrayed in the media.
• How well the corporate brand is doing with customers.

As can be seen, these factors are largely out of the company’s control. Thus, it is important to take the reins of the employer brand by having a conscious program in place. This can be accomplished by highlighting the best parts of your organization’s culture, then working to amplify them in order to position yourself as a workplace of choice for talent.

Corporate Branding and Employer Branding

We’re familiar with the aspects of corporate branding – our perception of a company, what we see through their advertising, the overall customer experience etc.

However, corporate branding is different from employer branding. For one, the target audience for corporate branding are paying customers, whereas the target audience for employer branding are prospective employees. Different departments are also involved, with marketing driving corporate branding and employer branding left to HR.

Having said that, corporate branding and employer branding do affect each other. For example, prospective employees will be more keen to work for a strong corporate brand. Conversely, if a company has a tainted employer brand, it could also affect socially-minded customers.

How Employer Branding Works

Probably the best example of a good employer brand is Google. They are well-known for having a state-of-the-art campus, free gourmet meals, and great stock options.

But it goes further than just perks. The brightest minds in technology want to be Googlers because of the commitments espoused by the company. Google, in their own words, is “committed to significantly improving the lives of as many people as possible.” This also includes the intangible benefits of working at the company, including:

• A culture open to sharing of knowledge and ideas.
• Work-life balance, including time off to work on passion projects.
• The opportunity to work with some of the best minds in technology.

You don’t have to be Google or Facebook to attract the best talent, but you have know your employer value proposition (EVP). Similar to your company’s unique selling proposition, your EVP tells candidates why they should be working at your company.

The EVP encapsulates your company’s mission, values, and culture and provides employees with a compelling reason to work for you. It’s what your organization can offer as an employer in exchange for all of your employees’ skills and experience, and how they can make a difference.

Among the factors you can advocate for in your EVP include:

• The prestige of working at your organization.
• Industry-leading wages.
• Perks and benefits given to employees.
• Work-life balance.
• Learning and career development.
• A commitment to society and the wider good.

Get Started on Employer Branding with BrioHR

If you’re looking to get a head start on employer branding, BrioHR’s recruitment module can help with tracking applicants and making the hiring process a smooth one. You can also create a professional-looking careers page to make the best first impression on a potential hire.

BrioHR’s all-in-one, cloud-based solution with nine powerful modules automates repetitive tasks and empowers HR in a user-friendly interface. This enables business owners and HR teams to truly focus on what matters most – people.

Visit briohr.com and get a free demo now.

The post Why Employer Branding Matters appeared first on BrioHR.